With our on-site service we will:
- assess the
issues you are experiencing,
- attempt to rectify the issue within
1 hour,
- if we cannot achieve a fix within 1 hour, we will consult
you, the customer, as to what the issue is and what is required to
rectify the situation,
- upon customer approval, we will proceed
as per our discussion
Our expertise:
Troubleshooting of:
- Hardware
Issues
- Software Issues
- Upgrades
- Installations
- Repairs
- Tutoring
We are knowledgeable in the following operating systems:
- Windows
9x
- Windows ME
- Windows NT
- Windows 2000 Professional / Server
- Windows XP
Need
to increase the size of your hard drive? Need to add more memory?
Our courteous trained staff can help you. Whether its replacing your
hard drive or installing new CD-ROM device, Techno Solutions staff
will install and configure your new add-ons while on-site*
Adding
new software but are unsure… again, our staff can assist you in setting
up your software to be configured most efficiently on your system.
Our staff will explain to you in layman’s terms, what we are doing
and why.
*in most cases. In some instances, off site installation
will be required.
Spring cleaning doesn’t have
to wait for spring!! Computers attract dust and dirt which, over time,
can effect the performance of your computer(s).
Techno Solutions
offers a maintenance program to keep your computer system running
properly and efficiently.
Some of our regular maintenance clean ups
include:
- cleaning mice, keyboards and monitors
- software cleanups
(removing old unused files)
- virus scanning and updates
- removing
temporary files that are no longer needed
- disk defragmentation
- scandisking
- cleaning the inside of your computer itself (making
sure the air ventilation fans are performing optimally)
- Our networking capabilities and
services include:
Techno Solutions staff knows networks!! From simple
to extravagant, our staff can assit and advise you on the following
aspects of networking:
- Design
- Implementation and
- Administration
Whether your networking your personal home computer or your home office
or your business office, our staff can be there by your side.
We offer
on-site as well as off-site network administration. Just ask us for
details. We would be please to sit with you and explain how we can
help you.
Our friendly trained staff has one
main objective: to make our customers happy. We do this by simple
rules.
We are polite and courteous,
We make customer service our priority
We keep our customer’s goals in mind
We keep our customer’s updated
and informed
We keep your budget in mind!
When it comes to training
and tutoring, we design our lessons to be personally geared to each
individual.
Some of our most common software knowledge base for training
includes:
Microsoft Office Suite include Word 2000, Excel 2000, Power
Point, Outlook, Outlook Express, Front Page
Intuit Quickbooks and
Quicken
CD copying software including Nero and Easy CD Creator
Palm
Desktop
Internet browsers like Netscape 6.0 and Communicator, Internet
Explorer 5.0 and 6.0
And much much more....
Are you having hardware issues? Software issues? Conflicts? Errors?
We can evaluate your situation and advise you on the correct process
required to fix any computer related issue.
With a strong
background in Customer Services and Small Business operations, we
can sit down with you and consult you on any aspect of your business.
We would be please to sit with you and discuss your personal needs
and design and implement a system that is just right for you.
